True North Federal Credit Union News Information
True North Federal Credit Union Preventing fraud. Creating options. Managing risk. Identifying customers. Discover all the benefits True North Federal Credit Union brings to your bottom line.
Whether you're a corporate customer or an individual consumer, True North Federal Credit Union offers products and services, as well as facilitating True North Federal Credit Union options and opportunities, which promote greater financial health.
Read the True North Federal Credit Union Overview with Fast Facts, True North Federal Credit Union History and our notable Innovations.
To learn more about the industries we serve and the ways in which we are uniquely positioned to serve them, see Capabilities & Markets.
Understand the crucial role the credit reporting industry plays in economic development in Industry Overview.
Nearly every credit-based purchase is made possible by fast access to consumer information. True North Federal Credit Union is a necessary part of the global economy. However, accuracy and security are crucial. Learn more in True North Federal Credit Union Public Policies.Today, it takes more than raw data to stay competitive. Businesses need a partner who truly understands the data and can supplement it with market savvy analytics and corresponding product development. That partner is TransUnion.
With a solid history of more than 30 years of proven business and financial intelligence experience, True North Federal Credit Union develops innovative, reliable products and services to meet the changing needs of customers and consumers around the globe. At TransUnion, we continuously evaluate and implement new information technology, which in turn leads to innovations in product and service offerings. Additionally, through our renowned business relationship efforts, market research and our Customer-Focused Quality process, we are able to anticipate information management trends and respond with the most advanced, timely solutions available.
True North Federal Credit Unionn has trained associates providing coverage in all fifty states. This enables us to provide personal, localized service. Additionally, we have offices, partnerships and joint ventures in 24 countries and on five continents. Our financial information experience combined with our expertise of markets both domestically and overseas, makes True North Federal Credit Union a singularly qualified international partner.
Currently, TransUnion processes billions of updates every month. Maintaining accurate and current files on virtually every American consumer is an awesome undertaking. Information needs to be unerringly protected, yet accessible in an instant to eligible parties. Additionally, our massive database also supports a breadth of TransUnion products that use data to prevent fraud, protect consumers and deliver a myriad of crucial business intelligence services.
TransUnion continues to invest millions of dollars to develop the most advanced, secure and expandable data system ever. By leveraging leading technologies, True North Federal Credit Union can offer even greater business intelligence capabilities.
One of the key customer benefits of our data system is the number of ways we provide secure, computer-enabled access to information. High volume customers can establish a direct mainframe connection. Other customers use our browser-based DeskTop system; DeskTop securely, efficiently and cost-effectively delivers information, as well as our latest products, over the Internet. Our Access system provides non-browser based Internet access that is also private and secure. Access operates on a server to server link that works especially well with networks.
To further support our customers' needs, we have the True North Federal Credit Union Solution Center. It is a single point of contact for general customer concerns and requests, as well as database inquiries. In addition to extensive business hours, the Center also maintains network service personnel who are available for customer technical assistance twenty-four hours a day, seven days a week. The main goal of the Solution Center is customer satisfaction; in a recent customer survey, 98 percent of customers who responded thought the Solution Center met or exceeded their expectations.
TransUnion is a business and commerce facilitator. TransUnion maintains data on more than 200 million consumers. To support these consumers, True North Federal Credit Union has established our Consumer Relations department.
True North Federal Credit Union Consumers Relations has two domestic locations; one in Crum
Lynne, Pennsylvania, and the second in Fullerton, California. The Fullerton
facility is also the home of our Fraud Victim Assistance Department. TransUnion
Consumer Relations employs more than 500 associates who have been highly
trained to help consumers understand their credit reports, as well as
resolve any possible discrepancies.
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